Florist New Malden Accessibility Statement
Our Commitment to Accessibility
At Florist New Malden, we are dedicated to ensuring that every customer in New Malden, regardless of ability, can access and enjoy our online flower ordering services without barriers. Accessibility is at the heart of our web development process, and we continuously strive to create a digital experience that is usable for everyone.
WCAG 2.1 AA Compliance
Our website has been developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are internationally recognized for making web content more accessible for people with disabilities, as well as ensuring a better user experience for everyone. We review our site regularly to address updates to the guidelines and to maintain our standards of accessibility.
Screen Reader Compatibility
We understand the importance of accessible navigation and content for users relying on screen readers. Our Florist New Malden website is structured with clear HTML markup to ensure that all menus, buttons, and essential information can be accessed by popular screen readers. We ensure all images have descriptive alternative text and use semantic elements so content flows naturally for assistive technology users.
High Contrast and Readable Design
The visual design of Florist New Malden prioritises clarity and readability. We use high contrast between text and backgrounds to support customers with low vision. All text is resizable and fonts are chosen for legibility, so you can read information about our flowers, bouquets, and delivery services comfortably whether you’re browsing from a desktop, tablet, or mobile device.
Accessible Ordering for New Malden Customers
Our mission is to make sure that all customers in New Malden can order flowers online easily and confidently. Accessibility improvements help us serve older adults, people with disabilities, temporary injuries, and those using different devices or browsers. We aim to remove barriers to ordering, browsing, and checking out so you have a seamless shopping experience with Florist New Malden.
Continuous Improvement
We regularly test our website with a variety of accessibility tools and user feedback to spot areas for enhancement. Our commitment is ongoing; we know that accessibility is not a one-time task but a continual goal. By embracing feedback and advances in accessible web design, we aim to foster the most inclusive online florist platform in New Malden.
Contact Us for Accessibility Issues
If you encounter any difficulty using our website or have suggestions on how we can improve accessibility, we encourage you to reach out to us. Your feedback helps us ensure all New Malden customers enjoy a fully accessible experience when ordering flowers from Florist New Malden. Please use our website’s contact form to let us know about any accessibility concerns you encounter and we will do our best to address them promptly.
