Florist New Malden: Modern Slavery and Human Trafficking Statement

Our Commitment to Zero Tolerance

At Florist New Malden, we firmly believe in the right of every individual to live and work in freedom and dignity. As a trusted florist serving households and businesses throughout New Malden, our reputation is built on ethical standards, community trust, and responsible sourcing. We are fully committed to upholding a zero-tolerance policy towards modern slavery and human trafficking in both our direct operations and our entire supply chain.

Supplier Due Diligence and Risk Management

Recognising that the risk of modern slavery may exist at multiple stages in the global supply chain for flowers, plants, and associated products, we take active steps to ensure our suppliers share our commitments. Our supplier due diligence process includes evaluating each supplier’s compliance with applicable labour laws and ethical trading standards. We proactively engage with suppliers to obtain clear evidence that their workforce practices are free from forced labour, coercion, or exploitation. Should concerns or red flags arise during our assessments, we reserve the right to engage further investigation or end the supplier relationship entirely in the best interest of upholding our ethical responsibilities.

Training and Empowerment of Our Team

Education and awareness are crucial to eradicating modern slavery. All Florist New Malden staff, regardless of position, receive regular training on how to recognise signs of modern slavery and the steps to take if concerns emerge. This training ensures that our team understands the critical role each of us plays in identifying potential issues—both within our direct business and in interactions with suppliers and customers. Our induction and ongoing training programs emphasise our zero-tolerance policy, reporting mechanisms, and the collective responsibility we all share in safeguarding human rights.

Reporting Channels for Concerns

We treat concerns about slavery or human trafficking with the utmost seriousness. Staff, suppliers, and members of the community are encouraged to report suspicions or evidence of unethical practices without fear of retaliation. Florist New Malden maintains open, confidential channels for reporting concerns relating to modern slavery. Every report is documented, investigated promptly, and appropriate action is taken in line with our zero-tolerance stance. Our procedures ensure that all allegations are treated with integrity and discretion, reflecting our commitment to transparency and accountability.

Continuous Improvement and Annual Review

Our Modern Slavery Statement is subject to an annual review to ensure its effectiveness and alignment with current laws and best practices. Each year, Florist New Malden’s leadership team assesses the effectiveness of our procedures, supplier checks, and staff training. Updates are made as necessary to respond to emerging risks or changes in legislation. This process of continuous improvement underlines our pledged responsibility to our staff, suppliers, customers, and the wider community.

Reflecting Our Local Responsibility

As a long-standing New Malden florist, we are keenly aware that trust is built through responsible action. Our ongoing commitment to combatting modern slavery reflects our role not just as a service provider, but as a responsible neighbour dedicated to the wellbeing of everyone in our community. We pledge to remain vigilant, transparent, and proactive in the fight against modern slavery in all forms.